Applicable for MANUFACTURING DEFECTS only:
1) For pre-owned consoles & brand new controllers: SEVEN (07) days from date of item purchased / received
2) For pre-owned controllers, brand new cables, chargers, games & other accessories: THREE (03) days from date of purchase / received
3) For all batteries: ONE (01) day from date of purchase / received
Kindly note that all items once sold are non refundable/exchangeable, hence do check the item itself on the date of purchase / received.
Do be reminded also for all DIY items, no warranty is applicable as it'll require a certain level of technical expertise to avoid damaging the item during replacement & servicing.
All exchanges are to be made in person ONLY @ Blk 69, along Lorong 5 Toa Payoh within the period stated above and not via mail or other locations. Eligible items for exchanges must also to be undamaged and in their original packaging.
*Disclaimer:
All items are tested prior to deal and Ace Games will not be held responsible for any damaged item(s) that are mishandled by SingPost and/or abused by buyers during and after the stated warranty period
In addition, as we do not deal with system modifications & unofficial firmwares, kindly search the internet for a solution for your inquiries; Google is your friend. As such, our policy will not be applicable as it will be treated as abuse
